Step‑by‑Step: Reset and Reinstall Using 123.hp.com

I had to reset my HP printer and perform a fresh 123.hp.com Install through 123.hp.com/setup. Here’s the exact process I followed to clear old settings, reinstall drivers, and complete the HP printer setup with the right HP driver download.

Preparation checklist

• Printer model and serial number

• Stable Wi‑Fi connection (preferably 2.4 GHz)

• PC or Mac with admin rights

• USB cable (optional for initial setup)

• Latest HP driver download ready from HP site

Step-by-step reset and reinstall

• Power on the printer and press the reset button (or use the control panel to restore factory defaults).

• Clear old drivers from your computer: uninstall HP software via Control Panel (Windows) or Applications (Mac).

• Restart your computer to ensure all old files are removed.

• Open a browser and go to 123.hp.com/setup.

• Enter your printer model, select your operating system, and click Download for the latest HP driver.

• Run the installer, follow prompts to connect via Wi‑Fi or USB, and print a test page to confirm the reinstall.

One real problem I faced and how I fixed it

After uninstalling, my Mac still showed the old printer in System Preferences. I manually removed it from the Printers list, re‑ran the installer from 123.hp.com/setup, and the new HP driver download worked perfectly.

Quick troubleshooting

• Printer not found: Reset network settings on the printer and reconnect.

• Driver won’t install: Run installer as Administrator or re‑download the full package.

• Wi‑Fi setup fails: Switch router to 2.4 GHz and move printer closer.

Final Thoughts:

For a clean reinstall, always start fresh at 123.hp.com/setup to ensure the correct HP driver download and reliable HP printer setup.